More2Hug - People Of Substance

M2H - What direction has your career taken?

Roberta - I'm currently a customer service rep for a large insurance company in their group dental department. I am responsible for setting up the administrative aspects on new cases sold by our agents as well as handling changes, terminations and bill reconciliations on our current groups as well as fielding calls and assisting our customers questions and concerns on our incoming customer service phone lines

M2H - Have any past jobs been of significance in arriving where you are today?

Roberta - All of my career I've been in the customer service field in one aspect or another. I think each job in its on way has helped me to be the person I am today. By dealing with the public for some 12 years now I have gained a healthy respect for the variety of people who call this planet theirs. I know that everyone is a person and deserves respect and courtesy no matter what size, race or religion they are. The tools I've learned in my career have carried over into my personal life and help me to deal with people I meet in person.

Age: 33

Nickname:
Bert, Bertie or my friends in Florida call me Boobs

Marital Status:
Married to my hunka hunka burnin love, James

Number Of Pet(s): 3 crazy ferrets and a cat

Indoor Hobbies Activities: Cooking, painting, reading, The Sims computer game, theatrical make-up & costuming, tattoos, fashion design

Outdoor Activities: Going to renaissance faires, going to the beach, shopping.

Favorite Book(s): Anything by Anne Rice, Stephen King or Amanda Quick. I also enjoy Clive Barker & Linda Lael Miller and love to read cookbooks of all kinds.


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